Having conversations with understandably emotional customers? “Dial up your intention to serve your buyer, and make sure that you are focused on them, not yourself.” << via @MillerHeiman https://buff.ly/3gM11Yo

Learn about "specific “old made new” questions to help professionals illuminate creative value propositions their companies can pursue, and how technology can enhance a full-service approach.” via @mitsmr https://buff.ly/2O50bcO

Three Deadly Sins That Sellers Must Avoid via @MillerHeiman
"Before you can sell to your customers, you need to understand their mindset and, more importantly, recognise how their mindset affects their decision-making."

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